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Daksada Hiring for CRM Manager at Dubai, UAE Full Time
Job Description
- Drive and develop the CRM strategy to support the brands under the division’s umbrella to grow with a customer-centric approach and marketing automation
- Strategize – Build the CRM Roadmap with set KPI’s to improve the customer lifetime value
- Scope – Generate insight into customer segments for use within business development and other CRM initiatives
- Campaign Management – Support the management of business development activities by: Identifying growth, cross-sell, up-sell and retention opportunities within the database
- Processes – Closely monitor internal processes and capabilities of the Marketing Database to ensure data is securely managed via information and reporting
- Data Management – Formulate, implement, and enforce proper data collection policies and procedures to support business goals and CRM vision
- Profiling – Establish the necessary criteria to proactively detect opportunities within the business and the database to streamline activity
- Analyze – evaluate the performance of published CRM content for recommendations for future CRM campaigns
- Be a fresh thinker—make suggestions and bring forth ideas to grow and expand the creative practice and bring to bear best in class work and thinking
Skills
Proven track record of hand-on experience in CRMEnglish speaking, Arabic is a benefitStrong communication skillsA profile that combines creativity, technical and managerial skillsProactive work ethic
Job Details
Job Location
Dubai, United Arab Emirates
Company Industry
Retail & Wholesale; Fashion & Apparel; Consumer Electronics
Company Type
Recruitment Agency
Job Role
Management
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
Preferred Candidate
Career Level
Management
Years of Experience
Min: 5