Receptionists are greeting incoming guests and welcome them to the hotel and confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys and also arrange for luggage to be brought to rooms upon request.
Hotel Receptionist Job Duties;
.Greet all guests and assist them with check-in and check-out.
.Maintain a positive attitude and friendly demeanor.
.Respond to all guest questions and requests.
.Answer and forward phone calls.
.Manage guest bookings and reservations.
.Keep a tidy and orderly work space.