The Reservation Manager will be responsible for providing travel information, itineraries and prices, handling customer complaints or concerns, counseling clients on terms and conditions of travel or making reservations and sending out confirmation notices.
duties and responsibilities of a hotel manager;
.recruiting, training and supervising staff.
.managing budgets.
.maintaining statistical and financial records.
.planning maintenance work, events and room bookings.
.handling customer complaints and queries.
.promoting and marketing the business.