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Confidential Company Hiring for Middleware Proficient Operational Support Systems at Muscat Full Time
EASY APPLY
Job Description
To provide a range of support functions in IBM ESB, Broker, BPM & MNP including system health check, system Support & maintenance ,supporting system users & functions, insuring data back-up and recovery, documentation, daily systems support and monitoring to meet departmental goals in line with Companies policies and procedures. To perform the level 2 of support for the IBM ESB , Broker, BPM & MNP Applications & systems.
- ESB/Broker/BPM/MNP systems Support , monitoring, integrations and changes implementations
- Providing system administration and maintenance .
- Solving tickets raised in UTT systems
- Implementing changes raised in change management system
- Responding and attending incidents / calls
- Attending UAT’s SIT’s when required
- Maintaining Users authority
- Implementing and providing systems status Reports
- Follow up with customers/users complains.
- Coordinate with the infrastructure & OS team for security updates, patches and sizing of the apps
- Providing Technical support
- Responsible for incidents closures and resolutions.
- Proactive monitoring of the systems
- Responsible for upgrades & updates of the systems
- Performs other technical duties as required.
Skills
Advanced Working knowledge of IBM ESB/Broker/ BPM /MNP systems
Complete knowledge of workflows, forms, OS, Databases.
Ability to Configure/Create reports.
Experience in handling APIs for Integration with other systems.
Knowledge of Troubleshoot& solving complicated systems incidents.
Advanced Experince in IBM (ESB/Broker/ BPM) Systems (not less than 5 years)
Advanced level in IT systems
Deep knowledge and experience in systems integrations , Applications, IT standards like ITIL, security, complaints processes, policies, procedures and practices.
Well-developed IT skills and knowledge of IT applications / software.
Ability to prepare complex and confidential minutes and other complex and confidential documents, taking into account the priorities and issues of meetings.
Bachelors’ Degree in IT/Technology or a relevant field
Job Details
Job Location
Muscat, Oman
Company Industry
Recruitment & Employee Placement Agency
Company Type
Employer (Private Sector)
Job Role
Information Technology
Employment Type
—
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
Preferred Candidate
Career Level
Mid Career