Confidential Company Hiring for Customer Service-Retail Mobile Showroom at Al Kuwait Full Time

Answers customers’ queries

• Understands and fulfill customer needs and requirements.

• Maintains positive attitude during customers’ interactions.

• Ensures sales activities are handled in line with store policy.

• Supports in solving customer concerns/complaints.

• Works in coordination team to provide excellent customer service.

• Keeps all company information including sales figures strictly confidential.

• Follows store policies and guidelines.

• Demonstrates high problem solving skills

• Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.

• Being aware of business KPIs and objectives.

• Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc.

• Contributes to cost control and minimizing theft measures

• Experienced in dealing with customers, and has a good knowledge on customer care.

• Ability to handle customer requests, schedule deliveries and customer service requests.

• Basic Knowledge of all new types/Trends of computer and smartphone connected electronics like wearable technology and connected home.

• Ability to Read and Write Arabic and English Languages.