Compliance Wizard Inc Hiring for Customer Service Agent and Administrator Job at Sheikhupura Full Time

Customer Service Agent and Office Administrator

Overview

Compliance Wizard is a leader in safety and compliance services in Alberta and Western Canada. We manage the safety, compliance, and administrative duties for 70+ Trucking Companies.

We are seeking Highly Effective, Independent and Self-Motivated Team Members for our Customer Service Center in Pakistan.

Note* The Health and Safety of our employees is our priority. Due to the recommendations of public health officials in Canada and Pakistan our new recruits will have the opportunity to work from home until public health guidelines are amended. To accommodate our temporary Work from Home Policy we request applicants have access to a reliable Computer.

Job Description

• Enter data and manage company files using our CRM
• Coordinate with Customers and Agencies in Canada and United States to keep records and documents up to date
• Communicate with and provide exceptional service to all customers
• Perform duties as instructed by your team manager.
• Assist Staff in daily operations and administrative tasks

Required Qualifications:

• 2 years as an office administrator or similar role
• Proven track record of achieving customer service excellence
• Excellent verbal and written communication skills in English, Hindi, Urdu and Punjabi
• Critical thinker and problem solver
• Great communication and presentation skills
• Excellent command of MS Office, Salesforce and similar software

Education

Degree or Higher in General Business, Business Administration or Similar

Business Equipment and Computer Applications

• MS Office
• MS Outlook
• MS Word
• MS Excel
• Salesforce
• Ringcentral

What We Offer

• Above Average to High Compensation
• Supportive and Professional Environment
• Growth and Mentorship
• Opportunity to Work From Home (2 Months or as guidelines change)

Expected Start Date: 28/09/2021

Job Type: Full-time

Salary: Rs50,000.00 – Rs60,000.00 per month

Education:

• Bachelor’s (Preferred)

Experience:

• Administrative or Similar: 1 year (Preferred)
• Microsoft Office: 1 year (Required)
• Salesforce or CRM: 1 year (Required)

Language:

• English (Required)
• Punjabi (Required)
• Hindi (Required)
• Urdu (Required)

Shift availability:

• Night Shift (Required)

Work Remotely:

• Temporarily due to COVID-19