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Chanel Hiring for Beauty Advisor (Arabic Speaker) Job at Dubai Full Time
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Reporting to the Boutique Manager, you will be part of the sales team within our Fragrances and Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client.
Your main responsibilities are :
To embody Chanel values and DNA
- Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
- Co-create stories with and for clients, share the brand culture and blend it with the clients’ personal story
- Constantly follow latest Beauty trends and be pro-active in self-learning
- Be a brand ambassador by respecting our grooming guidelines at all times
To surpass client expectations
- Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel’s rituals and standards
- Ensure clients are welcomed in the expected manner in order to create a strong relationship with them and ensure brand loyalty
- Develop cross-selling among all categories in the boutique
- Handle client complaints and requests effectively and according to guidelines
- Build your own client database and consistently focus on clienteling alongside your Manager
- Actively participate in events and workshops organized for clients
Boutique Operations
- Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
- Understand and participate in the operations of the Boutique and provide your Manager with appropriate reports
- Collaborate with others and contribute to building the success of the Boutique by achieving sales targets and KPIs
You are a Beauty Advisor / Skincare Therapist with at least 5 years of experience within a high-end beauty Retail environment.
You are passionate about beauty and have a strong understanding of excellent client experience. Your interpersonal, communication skills and sense of initiative, along with a strong intercultural approach will be real assets to succeed in this position.
Arabic and English are a must