Calo Inc Hiring for Food Operations Specialist at محافظة العاصمة السيف البحرين Full Time

Launched in Bahrain in 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

Where this role fits in our mission

To ensure a great and consistent product experience for our customers, this role sits between the Food and Operations teams to communicate, coordinate, and apply

This role in one sentence

Be the link between the central food team and the local production teams and own the recipe guideline updates and dashboard updates where required.

Accountable for giving the kitchen(s) the correct information through documentation and processes in order to deliver a consistent food experience.

What you’ll be working on

Liaising between the Brand, Food, and Operations Team to roll out the monthly meal plans

• Receive the monthly plans brief from the brand team and gather feedback from the local business unit regarding sourcing and capacity
• Maintain a list of required equipment developed by the Scaling Chefs to be shared with all country operations ahead of new launches
• Be the single point of contact between local Production & Supply chain teams (and regional team if information is required) for new menu item launches
• Coordinate with the business units on scheduling training sessions with the scaling and training chefs

Respond to production team clarifications on menu items

• Respond to daily operations questions on menu portioning guidelines and cooking methods
• Receive all recommendations from the kitchens, and create a tracker for all experiments regarding cooking method changes
• Receive the feedback from the local business units on new / alternative ingredients and capture it as part of the tracker above
• Work with the central scaling chef and within nutritional specs to approve alternative ingredients due to unavailability (create a clear process flow)
• Ensure dashboard is up to date solving the below:
• Ingredients, meal level, components level, in order to enable the kitchen to correctly schedule production, planning and costing

Working expectations

Reporting to

• This role will report into the lead of the Food Team

Measures of success

• Create a seamless tracking framework for all projects coming from the food team and operations team
• Ensure the dashboard data is up to date
• Timely response to all daily operations tasks
• Tracking the progress of Supply Chain initiated cost savings if they align with quality and nutrition standards
• Coordinate with the business units on scheduling training sessions with the Scaling and Training chefs
• Respond to and receive requests from the operations team
• When adding a new ingredient, talk to the local supply chain teams with the specs sheet, source it and update the cost on the sheet
• Communicate with the kitchens if they need new equipment

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