Ensure delivery of high-quality Facility Management & Maintenance Services across a broad portfolio of assets, from family residences to commercial properties, and light industrial
Be fully versed in Oman municipal and government departments rules and regulations for building compliance, modifications, fit outs, fire and life safety services, ensuring compliance at all times
Manage multi-discipline contractors, and own internal team, to ensure FM and maintenance services are delivered to the expected high standards, with a particular emphasis on quality and service
Ensure Health and Safety compliance is adhered to at all times – by own team and by facilities management service providers
Implement improved property and facilities management processes, including training and mentoring of junior staff to enhance skills and service delivery
Develop building operational rules, policies and regulations for all occupants, ensure compliance
Develop, and regularly update, a tenants fit out and mobilisation hand-book
Manage tenants occupation within the building rules and regulations, and lease terms
Implement regular FM, PPM & maintenance inspection schedules for all assets and ensure these are documented, with actions, proposals and remedies, gain approval for actions
Implement full PPM plan for all assets, and ensure carried out on timely basis
Draft scopes of work, tender for works, and prepare analysis & recommendations
Prepare annual OPEX & CAPEX budgets – set budgets, gain owner & finance approval, manage budget
Set KPIs for all lines of work and monitor teams against KPIs
Management of small team of technical staff, training, developing & hiring where applicable
Weekly review of open maintenance jobs and ensure these are closed out in accordance with KPIs
Monthly documented building inspection for Owners and monthly Owners report
Quarterly management reporting
Work with the development team from concept stage, to provide FM feedback for new projects
Onboarding of new assets & procurement of all services for FM & Maintenance