Log In
Sign Up
CAF Hiring for Community Coordinator (Social Media Coordinator) at Al Kuwait Full Time
Job Description
Responsible to oversee the company’s online presence by responding to our customers on social media as well as reporting customer feedback and frequently asked questions.
- Responding to customer inquiries & comments on social media platforms in a timely manner
- Build relationships with the online community
- Monitor and provide feedback on engagement/conversation via social media channels
- Communicate with messaging that meets the brand’s communication style
- Stay up to date with the latest industry and digital trends.
- Monthly Listening reports
- Build defined FAQ’s and responses per brand
- Such other duties as may be determined by the Line Manager.
Skills
Proven work experience as a social media handlerExcellent verbal communication skillsExcellent writing skillsHands on experience with social media communication for brandsBrief knowledge of online marketing and marketing channelsAttention to detail and ability to multitaskKnowledge of Hootsuite or similar programs to manage online postings on different platforms (Preferred but not a must).Fluency in English and Arabic, both written and spoken.Familiar with the Kuwaiti market (how to interact, respond, communicate)
Job Details
Job Location
Al Kuwait, Kuwait
Company Industry
Catering, Food Service, & Restaurant; Administration Support Services
Company Type
Employer (Private Sector)
Job Role
Marketing and PR
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
2
Preferred Candidate
Career Level
Entry Level
Years of Experience
Min: 2
Residence Location
Kuwait
Nationality
Algeria; Bahrain; Comoros; Djibouti; Egypt; Iraq; Jordan; Kuwait; Lebanon; Libya; Mauritania; Morocco; Oman; Palestine; Qatar; Saudi Arabia; Somalia; Sudan; Syria; Tunisia; United Arab Emirates; Yemen
Degree
Bachelor’s degree / higher diploma
Age
Max: 30