Black & Grey HR Hiring for Retail Operations Lead at Dubai, UAE Full Time

Black & Grey HR is recruiting for one of the largest Retail Gaming Company based out in UAE with its presence in over five countries. Our client is looking to hire a Retail Operations Lead who will provide support and monitor the operations of the Retail stores. Also, Maintain relationships with partners; suppliers etc. and manage the operations of the business.

– Managing the profitability of Retail by achieving company sales objective, service goals & overall financial targets – as well as controlling costs.

– KPI management including conversion, ATV, UPT and attachment ratios.

– Improve profitability of stores by focusing on controllable operational cost

– Manage instore customer Service and drive consistency across the region.

– Manage goods Out inc. transfers, recalls, RTW, monitor inventory management systems within the region.

– Study Shopping patterns, customer data and provide actionable insights.

– Achieve financial and operational sales and expense targets for all aspects Store/Back office operations

– Provides continuous support to the product Logistics, Inventory, Store Services and Loss Prevention functions

– Prepare an annual budget and business plan for the Store/Back office according to budget instructions

– Develop, implement and monitor a series of operational metrics to measure the effectiveness of the department across all functions

Requirements- 5+ years of proven experience in the Retail Sector.

– Organize staff training and development of team should be the most important aspect

– Hands-on leader with people management

– Influencing stakeholders at all levels

– Flexible with strong work ethic

– Coaching and training of team members

– Strong communication skills – written and oral (Arabic preferred)

– Ability to analyze data and form action plans

– Ability to think ‘outside of the box’ in a fast-paced retail environment

Benefits- Attractive Salary plus Benefits