The Assistant Manager is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customers service are achieved and maintained.
Key Responsibilities:
Greet customers and assist them in their purchase decision by offering expert advice in compliance with quality and customer service standards.
Support the Shop/Department Manager in maintaining inventories and placing products orders to ensure effective stock management and availability of products.
Assign routine and non-routine tasks to Sales Associates, Cashiers and coordinators, in order to ensure that activities are carried out in the most efficient manner.
Assist in the preparation of the staff schedule in order to ensure that Shop/Department manpower is effectively matched to the shop’s operational requirements in a cost effective manner.
Communicate sales plans and targets to the Shop/Department team. monitor performance on an ongoing basis and suggest corrective actions to hierarchy when needed.
Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.
Qualifications
Bachelor’s Degree
Proficiency in MS Office
Proficiency in English
Strong product Knowledge
* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
* We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.