AlixPartners Hiring for Business Support Team Assistant and Receptionist at دبي Full Time

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances.

What You’ll Do

We require a Business Support Team Assistant and Receptionist with strong customer facing and administrative skills. There will be extensive interaction with both internal and external clients so first-class interpersonal skills, high standards of presentation and a good level of articulation will be needed for the role.

• Provide excellent Reception services for the Dubai office, making internal and external guests welcome
• Ensure attentive call management in both English and Arabic
• Authorize guest’s access to the office
• Set up temporary wi-fi access for visitors and visiting colleagues and ICs, adhering to agreed procedures at all times
• Accept deliveries and notify appropriate staff in a timely manner
• Prepare refreshments for meetings as required and ensure rooms are cleared in a timely manner when meetings are finished
• Manage the Team Calendar ensuring all meeting room requests are listed, ensure space is utilized effectively and that the whereabouts of staff are recorded
• Escalate complex bookings or any issues or difficult queries to the Office Manager
• Use the AlixPartners internal systems to process expenses and time entry
• Work with the Office Manager to ensure all supplier invoices are paid in a timely fashion
• File invoices, both hard and soft copy in appropriate directories
• Management of office supplies and catering products
• Liaise with team to provide proactive support to them as required. This may include booking meeting rooms and general administration tasks, such as printing, scanning, photocopying, binding and filing.
• Internal translation of Arabic documents
• Form completion in Arabic
• Provide holiday cover for the Corporate Services team
• Support the Office Manager with archiving and filing
• Support the Office Manager on internal meetings and events
• Enter client contacts onto Radius database and work with the Office Manager to ensure these are kept up to date

This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities.

What You’ll Need

Background and qualifications

• Fluency in English; an additional language would be highly advantageous
• Professional services experience
• Microsoft Office mastery
• Excellent customer service skills
• Clear and professional telephone manner
• Call management experience

Personal competencies

• Well-presented with a calm and professional demeanour
• Strong work ethic, excellent time management and organizational skills
• Proactive and diplomatic in dealing with day to day problems with a positive and constructive attitude to customer service
• Able to work effectively with people at all levels and under pressure
• Able to multi task and prioritise competing demands
• Flexible approach to work with willingness to work overtime and flexible shifts as required
• Strong team player
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization

You will have a work permit for UAE and Saudi or be able to obtain such (administrative support will be provided by AlixPartners to obtain permits); in principle, ability to obtain work permit to travel and work across EU.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status or status as an individual with disability.