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Al Salam International Hospital Hiring for Call Center at Al Kuwait Full Time
Job Description
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
Skills
Clarity in Communicating. Technical Proficiency and Understanding in/of Products/Services. Patience. Empathy. Problem-Solving and Flexibility. Organization.
Job Details
Job Location
Al Kuwait, Kuwait
Company Industry
Other Healthcare Services
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
Preferred Candidate
Career Level
Mid Career
Residence Location
Kuwait