Al Ghattas Services Hiring for IT End User Support Job at Doha Full Time

Urgently required for a Contracting Company in Doha, Qatar a Company Doctor

Only applicants available in QATAR holding QATARI RP and NOC are accepted for immediate Employment. Only those who strictly meet the below qualifications should apply. All Nationalities are accepted

Role & Responsibilities:
Identifying, diagnosing, and resolving the level one issues in computer hardware and software in a mainframe systems such as laptops and PCs
Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems
Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails, or in person.
Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc.
Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same.
Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.

Qualification and Skills:
Diploma in Computer Science or equivalent.
Diploma in computer science or equivalent required.
5+ years of help desk and/or IT field technician experience in support of a large-sized business preferred.
Knowledge and Skill Requirements/Specialized Courses and/or Training.
Knowledge of computer systems hardware and software to include Windows and MS Office.
Experience with end users and excellent customer service skills.
Completion of Microsoft certifications are preferred.

Job Types: Full-time, Permanent

Salary: QAR5,000.00 – QAR5,500.00 per month

Application Question(s):

• Full Name
• Position Applied
• Are you living in Qatar?
• NOC available?
• Nationality
• Present Salary Package
• Expected Salary Package
• Mobile Number
• Days required to join
• Email

Experience:

• related: 1 year (Preferred)

Work Remotely:

• No