Log In

Don't have an account? Sign up now

Lost Password?

Sign Up

Agoda Hiring for Associate Director- Customer Experience Jobs In Dubai | Agoda at Dubai Full Time

Job description

Associate Director- Customer Experience Jobs In Dubai | Agoda

For More Top Organization Jobs Click Here

Description:

This role will also play a significant part in connecting with cross departmental stakeholders to support and co-create plans to successfully implement global change initiatives in our Customer Experience Group (CEG).

Responsibilities:

  • Establish operational rhythms and structures and collaborating with other cross-functional teams to ensure that projects aiming at improving the Agoda customer experience are initiated, planned for and implemented successfully
  • Ensure CEG readiness and stakeholder alignment to support Agoda’s customer experience transformation initiatives by working with other teams in CEG as well as different functions within Agoda (Product, Marketing, Strategic Partnership, Partner Services, Finance, Legal, etc.)
  • Co-lead on selected cross CEG department projects or initiatives on behalf of the Customer Experience team

Requirements:

  • Experience in a contact center environment
  • Knowledge of change management principles, methodologies, and tools
  • Experience in strategic or management consulting

Job Overview

  • Date Posted:
  • Location: ,
  • Job Title: Agoda Hiring for Associate Director- Customer Experience Jobs In Dubai | Agoda at Dubai
Apply for job

Apply For This Job

  • Send Application
  • Apply with Resume
Sign in

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.