هيئة الزكاة والضريبة والجمارك Hiring for QA & Enforcement for Zakat & Tax Lead Specialist t الرياض الرياض السعودية Full Time

Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from more junior levels. They undertake complex operational activities including the provision of needed inputs and research for the development of quality assurance framework and tools, ensuring proper implementation of set plans, conducting thorough investigations to understand non-conformity cases and formulating relevant corrective actions plans ensuring on time implementation.

ROLES AND RESPONSIBILITIES :

• Understand quality assurance framework and tools, and ensure proper implementation of set plan
• Gather sampling data from different sources and review case samples to ensure compliance with policies, procedures, quality standards and code of ethics
• Detect, evaluate and investigate non-conformity cases, define root causes and justifications through negotiating with related internal stakeholders to understand challenges and issues faced
• Monitor KPIs and dashboards to highlight achievements or underperforming streams and accordingly determine needed improvements
• Develop needed corrective actions for detect non-compliance cases and communicate them with senior team to gather their feedback with needed recommendations and improvements
• Escalate serious cases to relevant functions to take necessary legislative and judicial actions
• Develop quality assurance reports highlighting non-conformity cases, recommended corrective action plans, challenges and achievement, and communicate them with related stakeholders to initiate implementation of needed correction
• Continuously follow-up with concerned stakeholders to ensure proper implementation in a timely manner

JOB QUALIFICATIONS AND REQUIREMENTS:

Knowledge and Experience:

A minimum of 4 years of relevant experience

Education and Certifications:

Bachelor’s degree in Business Administration, Legal Studies, or equivalent is required