• Manage administrative system settings and e-mail router • Review system functionality, track and resolve issues. • Review server performance and event viewer and resolve any CRM related issues. Improvement and development of Dynamics 365 / CRM: • Create/modify entities, forms and reports. • Improve and correct problems using form events (JS), bars, and business rules. • Create/resolve issues related to workflow, plug-ins, procedures and other processes. Merge: • Manage and help create new APIs using .Net Webservices. • Debugging of existing APIs. • Working on issues related to the gateway (React & Node JS