Galadari Motor Driving Centre Hiring for Customer Service Call Center Agent Job at Dubai Full Time

Job Description

Applications without resumes will not be considered.

· English & Urdu/Hindi/Arabic language is mandatory.

· Application without an updated resume will not be considered.

· Resumes without a recent photograph will not be considered.

· Candidates Available in Dubai for interviews will be considered.

Responsibilities:

· Attend and serve customers by providing product or service information

· Attracts potential customers by answering product and service questions and suggesting information about other products and services.

· Opens customer files by recording account information as per the requirements.

· Maintains customer records by updating account information.

· Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

· Record financials by processing customer adjustments.

· Prepares product or service reports by collecting and analyzing customer information.

· Contributes to team effort by accomplishing related results as needed.

SKILLS

· Bachelor’s degree is desirable, but not essential

· Confident with all Microsoft Office packages
Salary: AED. 3000.00 per month (Fixed & Non-Negotiable) plus incentives+ transport.

Job Types: Full-time, Permanent

Salary: AED2,500.00 – AED3,000.00 per month

COVID-19 considerations:
yes

Experience:

• customer service: 1 year (Preferred)

Work Remotely:

• No