Company Description
Starcom is a world-renowned media communications agency that architects connected human experiences to create value through precision marketing, content and technology solutions. With more than 5,000 employees worldwide, Starcom partners with the world’s leading marketers and new establishment brands, including: Samsung, Stellantis, VISA, McDonald’s and more. Starcom is part of Publicis Media—the global media solutions group which also encompasses Zenith, Spark Foundry and Digitas.
Job Description:
The Business Lead is a strategic trailblazer that boldly take risks and make difficult decisions that propel the agency into the future. Transforms capabilities, inspiring and engaging talent along the journey, while setting the vision and strategic direction of the client’s business through consultative partnership. As a growth mindset leader, the Business lead is an advocate of high performance culture and uplifts team performance by empowering and coaching, while creating a distinctive culture of accountability and inclusivity that ignites engagement and enables high performance and collaboration.
Strategic Business Consultancy Input:
Ensure a RASCI matrix (Responsible, Accountable, Supportive, Consulted, and Informed) is always up to date for your client’s end-to-end management including of all the tasks, products, projects, reportsthat are delivered to the client and are existing in the MSA or any additional contracts/scopes that are signed with the client.
Knowledge & Skills Development:
Develop and drive the skills matrix required to service the account(s) end to end and ensure these skills are acquired by the team in collaboration with the talent team.
Drive collaborative education sessions between the client team on ground and the client team in hub if applicable ensuring there is zero gaps, zero tasks falling in the cracks and zero misalignment between team members both on a professional level and on a personal level.
Product Implementation & Support:
Proactively seek new products that will add benefit to both the client from a ROI perspective or to the internal team from an optimization or automation